Support

Pelorus keeps no history and no account, so nothing about your searches is stored anywhere. That also means there's nothing for anyone to look up on your behalf. Tell us what happened and we'll work from that.

Before You Write

Most questions about thin or missing results are answered on the Engine Status page, and most questions about Erase, purchases, and privacy are in the FAQ.

If you still need us, three things make a reply fast:

  • Your app version, from Settings, under About, and your iOS version.
  • Which engine, if one card is the problem, and which search mode you were in.
  • The query itself, or one that shows the same thing.

Write to Us

You'll hear back from the person who built the app.

Feature RequestBug Report

Documents